We understand that the employees are the hotels front-line ambassadors. And we treat them with the same high level of consideration that we treat customers with. Because in a sense, employees are as valuable as the guests. We provide comprehensive, ongoing training to assure their job and guest-related skills remain at the highest levels.
Employees are evaluated regularly for their performance and rewarded for their outstanding service with incentives to keep our guest-relations program at the top of the industry.